Get in Touch with Kapa Beauty

We’d love to hear from you! Whether you have questions about our products, need personalized beauty advice, or want to share your feedback, our team is here to help.

Contact Information

Customer Service

Beauty Consultations

Need personalized product recommendations? Our beauty experts are here to help!

Business Inquiries

For partnerships, wholesale, or media inquiries:

Visit Our Store

Kapa Beauty Flagship Store 123 Beauty Boulevard Glow City, BC 12345

Store Hours:

  • Monday - Saturday: 10 AM - 8 PM
  • Sunday: 12 PM - 6 PM

Frequently Asked Questions

Shipping & Returns

Q: How long does shipping take? A: We offer free standard shipping (3-5 business days) on orders over $50. Express shipping (1-2 business days) is available for $9.99.

Q: What is your return policy? A: We offer a 30-day return policy for unopened products. Opened products can be returned within 14 days if you’re not completely satisfied.

Product Questions

Q: How do I choose the right shade for foundation? A: We recommend booking a virtual consultation with our beauty experts, or visit our store for a professional color match.

Q: Are your products cruelty-free? A: Yes! We only carry products from brands that do not test on animals and are certified cruelty-free.

Q: Do you offer samples? A: Yes, we provide complimentary samples with every order so you can try new products risk-free.

Account & Orders

Q: How can I track my order? A: Once your order ships, you’ll receive a tracking number via email. You can also track orders in your account dashboard.

Q: Can I modify or cancel my order? A: Orders can be modified or cancelled within 1 hour of placement. After that, please contact customer service for assistance.

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We’re here to help make your beauty journey amazing! 💄✨